Hatten Group Sdn Bhd respects and values the privacy of individuals with regard to personal data of our customers and prospective customers. It is our top priority to protect your personal information and privacy. This Personal Data Protection Policy is issued pursuant to the Personal Data Protection Act 2010 (“PDPA”) which came into effect on 15th November 2013. The following discloses our information and gathering and dissemination practices.
In the course of your dealings with Hatten Group Sdn Bhd and/or any its the subsidiaries, associates, affiliates and/or members within the Hatten Group Sdn Bhd (collectively refers as "us", "our" or "we" in this Personal Data Protection Policy), we will request that you provide your personal data ("Personal Data"), to enable us to enter into transactions with you or to communicate with you on the services and/or products related to our business. These may be done through various means, including but not limited to:
Such Personal Data may include but are not limited to your personal details (such as name, age, date of birth, identity card number, passport number, gender, race, nationality), contact details (such as address, telephone number, fax number, e-mail address), occupation details (such as salary slip, income range, income tax information, EPF statement, Form BE) and other information such as credit card information, bank account details, types of loans applied for in relation to the purchase of property, and information of third parties such as your emergency contact person, tenant, authorised representatives, contractors, lawyers and financiers, recording of your image via CCTV/security recordings when you visit us, which may be subject to applicable data protection and other similar laws.
Personal Data collected, processed and used by us are sourced from wholly legitimate and transparent means such as:
The Personal Data that you provide to us voluntarily will be collected, processed and used by us for one or more of the following purposes (collectively, "Purpose"):
You have the right to request to access and correct your Personal Data in our records (subject always to exemptions provided under the PDPA or other laws). We will make every endeavour to ensure that your personal information is accurate and up to date but you are responsible for informing us about changes in your Personal Data and for ensuring that such information is accurate and current. You have the right to:
You may request for access to or correction of your Personal Data or limit the processing thereof by submitting your written request to us via:
Personal Data Protection Officer
Hatten Land Limited
53 Mohamed Sultan Rd #04-02
Singapore 238993
Tel : +65 6690 3136
Fax : +65 6690 3137
Email : pdpa@hattengrp.com
We reserve the rights to impose an administrative fee for access of your Personal Data by you in the amount as permitted under the Personal Data Protection Act.
In respect of your right to access and/or correct your Personal Data, we have the right to refuse the request to access and/or make any correction to your Personal Data for the reasons permitted under the law, such as where the expense of providing access to you is disproportionate to the risk to your or another person’s privacy.
Personal Data provided to us will be kept confidential. Unless otherwise notified by you, you are deemed to have consented and authorised the disclosure of your Personal Data by us to the following classes of third parties which may be located within or outside Malaysia for reasons relating to the Purpose:
The provision of your personal data to us is voluntary. If you do not provide your personal data to us, we may not be able to provide you the services which you require, may not be able to accomplish the Purpose and may not be able to communicate with you.
You have the right to limit in part or wholly any other processes of your personal data other that the Purpose it was initially given. If you wish to limit, kindly inform us immediately your request and the details on how the proceesing of your personal data is to be limited.
You may at any time withdraw or amend, in full or in part, your processing consent given subject always to any applicable legal restrictions, contractual conditions by contacting us at the details provided in Section 5 above. Kindly inform us immediately your request for withdrawal or amendment.
If you do not wish to receive updates on our upcoming projects or marketing or promotional updates from us, you may opt-out from receiving such project updates or marketing or promotional materials at any time. You may select the “unsubscribe” option provided in our email blasts or you may contact us at details provided in Section 5 above.
Your visit to our public website may be recorded for analysis on the number of visitors to the site and general usage patterns. Some of this information will be gathered through the use of “cookies”.
If you do not wish your Personal Data to be collected via cookies on the Websites, you may deactivate cookies by adjusting your internet settings to disable, block or deactivate cookies, by deleting your browsing history and clearing the cache from your internet browser.
The Websites may contain links to third parties’ websites. Please note that Hatten Group Sdn Bhd is not responsible for the collection, use, maintenance, sharing or disclosure of data and information by such third parties. If you provide information directly to such sites, the privacy policy and terms of service on those sites are applicable and we are not responsible for the information processing practices or privacy policies of such sites.
Your Personal Data will be kept and processed in a secured manner. The appropriate administrative and security safeguards, policies and procedures will be implemented, as far as practicable, in accordance to the applicable laws and regulations. We will, as far as practicable, aim to prevent any unauthorized and/or unlawful processing of, and the accidental loss, destruction or damage to your Personal Data.
To safeguard against unauthorised access to Personal Data by third parties outside Hatten, all electronic and hard copy Personal Data held by us are kept in secured filing area and maintained on systems that are protected by secure networks with limited access to a select group of authorised users for the purpose of performing their official duties.
The Personal Data provided to us are wholly voluntary in nature. However should your refusal or failure to provide the Personal Data results in the following, we shall not be held liable for any of the consequences arising therefrom:
In the event of any inconsistency between the English language version of the Personal Data Protection Notice and Policy and their corresponding Bahasa Malaysia and Chinese language version, the terms in the English language version shall prevail.
In the event you have provided personal data of third parties (e.g. your emergency contact person, tenant, authorised representatives, contractors, lawyers, financiers) to us, we rely on you to and deem that you have sufficiently obtained the prior consent of such third parties to allow us to process their personal data in relation to the Purpose.
We may, from time to time, without prior notice to you, be required to change our Personal Data Protection Policy to comply with or be consistent with changes in the applicable law and regulations as well as our business operations or policies. As such, we encourage you to check our Personal Data Protection Policy at this website from time to time.