Careers

Summary of Principal Job Responsibility :

The Fit Out Executive needs to proactively coordinate with tenants, owners, contractor in resolving matters on the pre-requisite requirement(s) and guideline(s) before commencement and execution of any Fit Out design’s renovation and fitting out approval. The candidates need to perform inspections of pre-opening lots done accordance with approved design as well for vacant possession retail lots.

Specific Job Duties and Responsibilities :

• To facilitate fit-out programme with tenants
• To coordinate, monitor and support design submissions, feedbacks and approvals
• To monitor site condition works to ensure safety and quality standards
• Assist in linking up with retailers and Operation colleagues to review tenancy designs
• Assist in providing design input and solution relating to environmental requirements such as signage, lightboxes, seating within shopping malls
• Ensure design guidelines are complied with by tenants with respect to tenancy design guidelines, visual merchandising, signage and display guidelines
• Support tenancy design responsibility for asset enhancement initiative (AEI) with effective tenancy design management
• Collaborate with project design management, leasing and operation team, as well as, retailers to achieve optimum design standard
• Envisage issues pertaining to tenancy fit-out works and liaise closely with mall management team for solution
• Follow up to ensure timely completion of fit-out works by tenants
• Collate latest trends and practices for tenancy design
• Provide store planning and design suggestions to the tenants, as needed.
• Responsible for induction meetings arrangement for tenants, designers and workers.
• Establish and maintain good Landlord-Tenant relationship, resolve any tenants’ fit out concerns and issues.
• Maintain all Fit-out related document and records. Ensure all drawing/layout are up to date.
• Visit and monitor site progress to ensure that completion schedules are met.

Summary of Principal Job Responsibility :

• Collection
• Processing DIP cases
• Administrative

Specific Job Duties and Responsibilities :

Handle conversion of DIP to Bank Loan Agreement

• DIP Special request from purchaser for full settlement – obtained approval from HOD.

Complaints / Enquiries

• Handling all purchaser/customer complaint or inquiry propriety.
• Reply email daily basis and follow up with purchaser and internal to make sure all complaint or inquiry solve.

Credit Admin

• Issued TR/OR and reply purchaser email on daily basis.
• Keep customer files updated, recording times and dates that contact or email has been made and noting information that customers have received about their debt.
• Advise customers on their various payment options. If not payment agreement can be reached, collections officers inform customers of further actions that may be taken to collect overdue debts.
• Contacting effectively with customers on a timely basis and provide excellent service regarding collection issues, discrepancies and overdue payment.
• Issued reminder letter, notice of demand and file RAMCI to customers when payment are not being made.
• Prepare report/slide for DIP. Handler settlement cases.
• Process cases on DIP.
• Explain with purchaser on the DIP package.
• Call/follow up with customers on monthly payment.
• Tally on bank reconciliation on daily basis.
• Undertake any other duties and responsibilities as assigned by management from time to time.

Educational / Professional Qualification

• Candidates must possess at least SPM, STPM, A Level or Bachelor’s Degree.

Work Experience

• At least 2 years’ experience on customer service / Banking line / Administrative.

Language Proficiency

• English & Bahasa Malaysia and Mandarin.

Personal Attributes & Other requirements

• Possess good interpersonal and communications skills.
• Independent

Providing administrative support pertaining to all companies secretarial matters

• Maintaining up to-date information.
• Attend to documentation for incorporation of new companies, change of directors and shareholders, change of business address, change of principal business activities etc.
• Preparing resolutions for opening of new bank accounts, change of cheques, signatories, sale of vehicles etc.
• Keeping statutory records, documents, original share certificates & common seals.
• Collating information and preparing resolutions and relevant documents for execution by directors.
• Ensuring compliance of legal and regulatory requirements.
• Coordinating and arranging directors and shareholders to execute all the secretarial documents for example, directors’ resolutions, members’ resolutions, annual returns, reports and financial statements and the other relevant documents.
• Liaising with external company secretaries, auditors & tax agents.

Providing legal administrative and documentation support

• Preparing certain in-house agreements and contracts (cost-cutting measures).
• Liaising with external lawyers for completion of bank loans documentation and to secure disbursement of facilities within stipulated time frame.
• Liaising with external property agents, purchasers, purchasers’ solicitors and bankers for legal documentation for sale of Hatten Properties/Land and to secure the sale proceed within the completion date or extended completion date (cost-cutting measures).
• Preparing information memorandum and/or letter of appointment to appoint external property agents in relation to the en-bloc sale of our projects & properties.
• Taking instructions from HR Department in the preparation of the tenancy agreements for staff hostel for execution by the landlords and the tenants and issuance of the subsequent renewal letters/termination letters/re-delivery of VP letters.

Maintaining master listings for original titles and original documents/contracts/agreements

• Ensure information is accurately maintained and updated to meet accessibility requirements.

Maintaining master listings for quit rent and assessments for lands/properties purchased by Hatten

• Ensure information is accurately maintained and updated to meet accessibility requirements.
• Extract and ensure quit rent and assessment are being paid within the stipulated deadlines and to circulate the receipts to SA and Project Department.
• Providing advisory, administrative and documentation support to colleagues in other departments including but not limited to the preparation of letters and documents, networking with bankers, lawyers, valuers, property agents and other professionals.

Educational / Professional Qualification

• Candidate must possess at least Diploma or Bachelor’s Degree in Business Administration/Business Management or equivalent.

Work Experience

• At least 1 year experience in Legal & Corporate Secretarial.
• Fresh graduate are encourage to apply.

Language Proficiency

• Bahasa Malaysia, English & Mandarin (added advantage).
• Able to handle queries in the language spoken by client – i.e. local dialect and others too.

Personal Attributes & Other requirements

• Possess good interpersonal and communications skills.
• Positive attitude, willing to learn
• Teamwork
• Adaptability and flexibility
• Applicant must be willing to work in Melaka

Summary of Principal Job Responsibility :
Your role as Leasing Executive/Senior Leasing Executive is to ensure good tenant mix within the building. This involves understanding what is in trend and future market demands. We will need you to establish and maintain an amazing tenant-landlord relationship. Thus, timely response and close follow ups with their enquiries are vital. Your daily task will include finding prospective tenants, explain and negotiate terms, and finalizing commercial terms and tenancy agreement.

Specific Job Duties and Responsibilities :

• Support the Leasing Manager in planning and implementing tenancy mix for both residential and commercial.
• Identify and short-list suitable tenants. Initiate discussion with potential tenants, negotiate the lease and finalize rental and other terms and conditions.
• Ensure tenants’ adhere to the lease terms. Follow up through execution to the opening of store.
• Establish and maintain good landlord-tenant relationship. Resolve any tenants’ concerns and issues soonest possible.
• Prepare and maintain tenancy agreements, management reports as well as documents with regards to lease transactions.
• Monitors all New and Existing tenancy document activities to ensure they are always up-to-date and completed on time.
• To ensure meet and achieve KPI that given by Leasing Manager.
• To initiate forward planning and conduct market research from time to time to obtain up to date marketing intelligence and latest trends on retail/rental scene, develop knowledge of competitor’s activities and local market conditions with the purpose of improving and enhancing retail performance to drive business forward.

Educational / Professional Qualification

• Candidate must possess at least a Degree or Diploma in Marketing/Business Studies/Estate Management or relevant field.

Work Experience

• Minimum 2 years’ experience within property sales and marketing environment especially in the leasing of retail and commercial unit.

Language Proficiency

• English & Bahasa Malaysia. For support of non-BM or English tenant, Mandarin and local dialects ability will be an advantage.

Personal Attributes & Other requirements

• Minimum 1 year’s relevant experience in active local leasing preferred.
• Entry level candidates are welcome to apply
• Presentable and talkative person.
• Familiar with Microsoft Office.

Summary of Principal Job Responsibility :

This position is required to generate and manage marketing collateral, execute development of illustrations and graphics, and produce visually acceptable pictures to match textual information.

Specific Job Duties and Responsibilities :

• Develop and manage marketing collateral, execute creation of illustrations and graphics.
• Update existing design materials including, but not limited to design and printing collateral such as proposals, graphics / covers, flyers, maps, aerials, logos, floor plans, pictures, presentation graphic/charts.
• Create custom designs for property-specific marketing.
• Dealing and consulting external suppliers for print production.
• Plan, co-ordinate, produce video and perform video editing tasks.
• To support the Marketing team on all graphic and advertising layout design.
• Responsible, committed and able to meet deadlines.
• Able to create /develop motion graphic, product shooting and video editing.

Educational / Professional Qualification

• Bachelor’s degree in graphic design, art, or similar discipline.

Work Experience

• Preferably minimum 3 years of working experience in relevant experience.

Language Proficiency

• English, Mandarin and Bahasa Malaysia.

Personal Attributes & Other requirements

• Skill Requirement: Interpersonal / communication skill, design-thinking capacity, detail-oriented, proficient in Adobe creative cloud (e.g. Photoshop, Illustrator, InDesign) and video editing software
• Have a creative portfolio in graphic/creative designing.
• Able and / or knows how to create / edit vertical video or short video content for the usage of social media platforms.
• Able to meet tight deadlines.

Summary of Principal Job Responsibility :

This position is required to develop and implement strategies that promote a company and manage various channels like social media networks, Google Ads, website content and email marketing to deliver a persuasive and cohesive marketing message.

Specific Job Duties and Responsibilities :

• To create clear, concise and engaging content for the company’s website, social media and article write-ups.
• Provide creative and new ideas for weekly content creation and marketing strategies
• Able to manage campaigns that focus on raising awareness, generating leads and driving sales.
• Manage and optimize Facebook Ad, Instagram Ad, Google Ads, Google Analytics or other campaign software(s) which are relevant to deliver KPIs.
• Able to execute ad targeting and retargeting campaigns to achieve objectives.
• Good knowledge and experience in SEO / SEM campaign.
• To ensure all online advertising campaigns are effectively optimized within the budget and timeframe.
• Build and execute social media strategy including product analysis, business background, competitive research, platform determination, benchmarking, messaging and audience identification, which are in line with business and brand objectives.
• Work closely to have inter-department discussion.
• Work closely with sales & marketing teams to ensure the right products are pushed at the correct time.

Educational / Professional Qualification

• Bachelor’s Degree, Post-Graduate Diploma, Professional Degree in Marketing, Advertising/Media, Mass Communications or equivalent.

Work Experience

• 3 years of experience in a marketing environment, preferably in the real estate industry.

Language Proficiency

• English, Mandarin and Bahasa Malaysia.

Personal Attributes & Other requirements

• Good in Online Marketing, Copywriting and Editing Skills to aid in website and social media contents.
• Preferably: Digital marketing with good Content Writing
• Understand the landscape of TikTok, Instagram, and Facebook. Having an understanding of Douyin and Xiao Hong Shu will be an additional advantage.
• Language proficiency: Fluent in Mandarin and English (written and spoken).
• Experience in marketing residential developments and/or major commercial developments will be an added advantage.
• Pleasant personality and customer oriented.
• Resourceful, dynamic, good leadership with strong interpersonal communication.
• Able to plan and coordinate all matters related to sales & marketing.

Summary of Principal Job Responsibility :

This position is required to recruit, expand and set up sales teams in assigned locations across the nation. Lead the sales team and generate sales to achieve KPI set and generate revenue for the company with pioneering and creative methods to promote property of the company available in the market.

Specific Job Duties and Responsibilities :

• Overseeing the activities and performance of the sales team.
• To achieve group sales targets for all the projects assigned.
• To plan and implement sales strategies to meet Quarterly and monthly sales targets.
• Recruit, expand and set up sales teams in assigned locations across the nation.
• Monitor sales process including following up with agencies, lawyers, sales admin and any relevant parties to ensure smooth flow of sales, conversion, billing and collection process.
• Able to work closely with marketing team on lead generation and promotional campaigns.
• Able to motivate, develop, train the sales team in terms of product knowledge, selling techniques as so on.
• Prepare and update marketing materials and sales kit from time to time.
• Preparation of sales reports, customer survey report and other related reports in an accurate, efficient and timely manner.
• Perform ad-hoc assignments related to the job as and when required.

Educational / Professional Qualification

• Diploma / Degree holders in any field.

Work Experience

• Preferably minimum 5 years of relevant experience and possess team leadership background.

Language Proficiency

• English, Mandarin and Bahasa Malaysia.

Personal Attributes & Other requirements

• Experience in marketing residential developments and/or major commercial developments will be an added advantage.
• A target driven, sales-oriented and self-motivated individual with strong focus on revenue.
• Must have a proven track record in previous employment.
• Extensive knowledge of marketing strategies and international sales channels.
• Excellent interpersonal, attitude, leadership, teamwork, planning, time management and organizational skills.
• Excellent communication and coordination skills, able to work.
• Willing to travel and work on weekends as well as public holidays.
• Team player and able to work independently that processes a good working attitude.

Summary of Principal Job Responsibility :

This position is required for developing, implementing and executing strategic marketing plans for an entire organization (or lines of business and brands within an organization) in order to attract potential customers and retain existing ones.

Specific Job Duties and Responsibilities :

• To establish annual marketing plan or strategy that in line with Company’s business;
• To propose and prepare all media execution such as advertisement, distribution leaflets and marketing tools;
• To conduct market research from time to time and prepare market survey report to management;
• To organize and host events / activities regardless online / offline in line with the Company’s annual plan;
• To propose strategy in order to increase Company Branding and reputation;
• To prepare assessment report and analyze the effectiveness of marketing tools after promotional event carried out;
• Maintain good rapport with current and new customers, as well as real estate agencies.
• To develop sales strategies for the assigned projects and ensure attainment of the company sales goals and profitability.
• Assist in the formulation of marketing strategies and developing marketing plans for the respective projects and budgets, advertising and promotion programme, and product pricing.
• Responsible for the performance and development of the sales team. This includes preparing action plans by individuals and by team for effective search of sales leads and prospects.
• Keep abreast of latest sales & marketing information and competitor activity to recommend necessary tactical actions. Prepare market survey report to management;
• To monitor and take charge on coordinating the preparation of roadshows, launching, promotion materials, sales kits and sales documentation.
• To ensure that sales data and reports are updated timely.
• Any other task assigned by the immediate superior from time to time.

Educational / Professional Qualification

• Bachelor’s Degree, Post-Graduate Diploma, Professional Degree in Marketing, Advertising / Media, Mass Communications or equivalent.

Work Experience

• At least 3 year(s) of working experience in a property development company.

Language Proficiency

• English, Mandarin and Bahasa Malaysia.

Personal Attributes & Other requirements

• Extensive knowledge of marketing strategies and international sales channels.
• Pleasant personality and customer oriented.
• Resourceful, dynamic, good leadership with strong interpersonal communication.
• Able to plan and coordinate all matters related to sales & marketing.
• Strong knowledge in property marketing strategy and competitor’s products and selling price.
• Computer literate with good command of oral and written communication skills in English, Mandarin and BM.
• Possess own transport and willing to work on weekends (during sales events, where necessary).

Summary of Principal Job Responsibility :

You are to oversee the leasing of multiple building space, both Residential and Commercial. Your job is to ensure that each unit of space in the building assigned to you is leased out as quickly as possible, You must be responsible to process all confirmed leasing documentation and work request are completed in timely manner. You are to manage all tenant’s expectation and request quickly and systematically. Planning of events and create tenant engagement when there is a new project nearing completion to ensure leasing of the retail space are completed without any issues.

Specific Job Duties and Responsibilities :

• Lead tours of the property and build rapport and follow up with potential tenants.
• Formulate and implement marketing and leasing strategies.
• Participate in and implement tenant retention programs.
• Conduct walk-throughs and inspect the community grounds and models to ensure cleanliness.
• Conduct viewing with corporate tenants, negotiate RFP & lease agreements, and attend to tenancy-related matters.
• Assist tenants in completing lease paperwork, and process deposits and rent payments.
• Respond to all leads generated within a reasonable amount of time and maintain documentation of calls and visits.
• Support the Leasing team in planning and implementing tenancy mix in the retail mall.
• Identify and short-list suitable tenants and retail concepts for the mall.
• Initiate discussion with potential tenants, negotiate the lease and finalize rental and other terms and conditions.
• Ensure tenants adhere to the lease terms. Follow up through execution to the opening of store.
• Establish and maintain good landlord-tenant relationship. Resolve any tenants’ concerns and issues soonest possible in interest for betterment of the mall.
• Prepare and maintain tenancy agreements, management reports as well as documents with regards to lease transactions.
• Liaise closely with inter-departments on matters pertaining to rental and deposit collection, fit-out, operations and insurance as well as monitor and analyze tenants’ sales and overall performance.
• Conduct market research on shopping centers to keep abreast of retail property.
• To negotiate leases and attend to tenancy-related matters.
• To liaise with tenants and solicitors on issues with regards to tenancy agreements and documents.
• To review and verify lease documents, management reports as well as documents with regards to lease transaction.
• To develop and maintain professional standards within the Leasing team and to maintain the integrity of Leasing systems and reports.
• To prepare rental budgets and cash flows.
• To initiate forward planning and conduct market research from time to time.
• Cultivate good relations and strong network with real estate consultants, tenants, and our partners/ vendors /agents.
• Provide inputs in tenants engagement programs & commercial marketing collaterals/ tools.
• Prepare office rental reports, tenancy schedule and prospect reports.
• Conduct market research and identify market trends.
• Assist with the preparation of marketing collaterals & tools.

Educational / Professional Qualification

• Candidate must possess at least a Degree or Diploma in Marketing/Business Studies/Estate Management or relevant field.

Work Experience

• Minimum 3 years’ experience within property sales and marketing environment especially in the leasing of retail lots.

Language Proficiency

• English & BM. For support of non-BM or English tenant, Mandarin and local dialects ability will be an advantage.

Personal Attributes & Other requirements

• Team player with good communication skills and is customer-focused.
• Self-Starter.
• Good people management skills.
• Able to provide good and sound advise to tenant at all time.
• Good listener.

Summary of Principal Job Responsibility :

You are to oversee the leasing of multiple building space, both Residential and Commercial. Your job is to ensure that each unit of space in the building assigned to you is leased out as quickly as possible, You must be responsible to process all confirmed leasing documentation and work request are completed in timely manner. You are to manage all tenant’s expectation and request quickly and systematically. Planning of events and create tenant engagement when there is a new project nearing completion to ensure leasing of the retail space are completed without any issues.

Specific Job Duties and Responsibilities :

Credit Control

• Oversee the billing process to ensure billing are generated for all tenants.
• Oversee the collection process to ensure collection are made on time and official receipts are issued accordingly.
• Handle debtors’ enquiries and take appropriate action to resolve the issues.
• Prepare collection and outstanding report and review aging report adequately.
• Oversee the sales report are collected on time and billed accordingly.
• To oversee the process of invoice generation, credit notes, debit notes, water & electricity invoice, promotional space, pushcarts, mall ads, late payment interest, etc.
• To check and verify all credit control documents; official receipt, debit note & credit note, other relevant documentations.
• To extend the lot capacity of the mall in the system.
• To highlight to HOD problematic tenants and propose possible solutions to recover delinquent debts.
• To laisse with solicitors to take legal actions against tenant.
• To follow up with tenant (whenever required) on collections/issues that needed to be rectify.
• Provide support to superior in other documentation works related to credit control as well as compilation and preparation of the relevant reports.
• Reconciliation of reports.
• Facilitating the issuance of reminders.
• To handle all inquiries from tenant pertaining to their tenancy.
• To negotiate with tenant on the settlement of outstanding and propose outstanding settlement scheme and obtain approval from management.

Tenancy

• To oversee tenancy process.
• To ensure all Letter of Offer is issued, signed and returned back to management.
• To ensure each signed letter of offer related tenancy agreement or license agreement is prepared and forwarded to tenant. To ensure the agreements are signed, stamped and returned back to management.
• To ensure all renewal notice are signed by tenant and return back to
  management.
• To ensure all signed renewal notice related tenancy agreement or license agreement is prepared and forwarded to tenant. To ensure the agreements are signed, stamped and returned back to management.
• To closely monitor expiring tenant and notify leasing for renewal proposal.
• To ensure all new tenant and renewed tenant, their data are key in into the system in timely manner and accurately.
• To oversee the issuance of vacant possession over absconded tenant.
• To ensure the vacant possession process are completed and management obtained the demised premise back.
• To check tenancy master listing monthly to ensure all tenants tenancy details are accurately recorded and cross check to credit control master listing. This is to ensure all tenant are accurately billed.
• To monitor the issuance of termination letter.

Educational / Professional Qualification

• Degree in Finance/Accountancy or equivalent.

Work Experience

• 5 years.

Language Proficiency

• English, Malay and Mandarin (added advantage).

Personal Attributes & Other requirements

• Strong analytical skills.
• Attention to Detail.
• Deadline-Oriented.
• Confidence to deal with a range of stakeholders.
• Excellent time management skills and ability to prioritize a demanding workload.

You will be:

• Attending to incoming calls, handling courier service arrangements
• Receive visitors at the front desk by greeting, welcoming, directing them appropriately
• Perform mailing processes, maintain updated systems for filing, inventory, mailing and database
• Procurement duties include sourcing, arranging, and buying products and services (including ordering and replenishing stationery and pantry supplies) in accordance with the company’s procurement policy
• Managing office cleanliness; arrange for the repair, maintenance and replacement of office equipment, appliances, furniture, furnishings, vehicles, building etc
• Vendor management; oversee the acquisition, installation and commissioning of equipment – IT systems, air conditioning etc
• Assist in meeting, event coordination and arranging logistics
• Any other appropriate duties as assigned

• Minimum O level or diploma holder in any discipline
• Minimum 2 to 3 years of relevant working experience
• Proficient in English and Mandarin (in order to liaise with Mandarin speaking counterparts)
• Strong communicator with good interpersonal skills
• Team player who can work under minimal supervision
• Attention to detail, willing to learn, positive mindset
• Proficient in MS Office
• Exercise discretion in handling confidential matters