28 August 2017

Customer Service Officer
Closing Date: 2016-12-31

Job Description:

  • Seated at the information counter and provide customer service duties, client greetings and welcome
  • Handle enquiries and telephone calls efficiently and professionally
  • Attend to shoppers / visitors / walk-in customers enquiries and direct to the right host
  • Assist in redemption duties (promotions/lucky draw/carpark, etc.)
  • Data entry, routine administrative duties consisting of typing, filing, mailing etc.
  • Others duties as assigned by superior from time to time

Skills Required:

  • Candidate must possess at least a Secondary School / SPM / Diploma, any field
  • Pleasant personality, good interpersonal and communication skills
  • Service consciousness, responsible and good phone etiquette
  • Excellent work attitude, proactive, resourceful and strong problem solving skills
  • Ability to converse in multiple languages will be an added advantage - English, Bahasa Malaysia, Cantonese and Mandarin
  • Must be willing to work on shifts, weekends and Public Holidays
  • Fresh graduates/Entry level applicants are encouraged to apply